As a customer of 1E, we understand Merck’s drive to deliver a best-in-class digital employee experience. Whether that’s greater visibility of the employee experience or driving automation that results in an environment where fewer things go wrong– it all helps IT to deliver frustration-free technology.
1E’s platform empowers employees with self-service and context based engagement, as well as reducing service desk mean-time-to-resolve through integrated automations.
1E is perfectly poised and ready to help you on the journey towards service desk automation, actionable real-time data and savings from managing licenses via software reclaim. 1E proactively surfaces issues, remediates them with automation, measures end user sentiment and provides an overall DEX score. The result is a new level of empathy between IT and employees, better experiences every day and more employees doing their best work.
Read on for more about how transitioning from Nomad to the 1E platform will help you to achieve your goals, including real world examples from 1E customers.
