How to use XLAs
to measure and elevate employees' digital experiences

np_monthly-calendar_1814995_000000 Thursday, January 28th  clock 11am EST / 4pm GMT

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In 2021, forward-looking organizations will increasingly adopt experience-level agreements (XLAs) to support, track, and quantify employee experience improvements. But where do you start, how do you socialize XLAs in the business and how do they fit with traditional SLAs? Bringing together the key talking points from parts 1 and 2 of the series, this webinar will identify how organizations can maximize the value of digital experience monitoring and management investments through the implementation of XLA’s.


Bogdan Udrea
Bogdan Udrea
Chief Technologist Product